Privacy Policy

Last Updated: June 17, 2025

Boreal Energy Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website [myboreal.com], contact us, or submit a form to request a quote or assess your eligibility for solar incentives and financing.

1. Information We Collect

When you use our website or fill out a form, we may collect the following types of personal information:

Your name
Email address
Phone number
Postal code or full address
Homeownership status
Monthly electricity usage or billing amount
Other relevant details to assess solar program eligibility

We may also collect information automatically through cookies, such as:

IP address
Browser type and version
Pages visited and time spent on our site
Referral source (e.g., ad platform or social media)

2. How We Use Your Information

We collect your personal data in order to:

Determine if you qualify for government rebates or low-interest financing
Contact you to provide solar quotes or consultation services
Process applications for solar-related programs or services
Improve our website, services, and marketing efforts
Comply with legal or regulatory requirements

By submitting a form, you consent to us contacting you by phone, email, or SMS about your solar inquiry.

3. Sharing Your Information

We may share your information with:

Internal staff or contractors working to fulfill your request
Trusted partners who help administer solar rebates, loans, or installations
Service providers who manage our communications, email marketing, or CRM systems
Government or funding agencies when applying on your behalf (only with your consent)

We do not sell your personal data.

4. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you
Correct inaccurate information
Request deletion of your data (unless required to keep it for legal purposes)
Withdraw consent for further contact or marketing communications

To exercise any of these rights, please contact us at hello@myboreal.com.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above, or as required by law.

6. Data Security

We take appropriate technical and organizational measures to safeguard your personal data, including:

Secure form submissions via SSL
Restricted access to internal systems
Vendor contracts that ensure third parties handle your data securely

Please note that no method of internet transmission is 100% secure.

7. Cookies and Tracking

Our site uses cookies and similar technologies to enhance your experience and analyze traffic. These may include:

Performance tracking (e.g., Google Analytics)
Advertising and retargeting tools (e.g., Meta Pixel)

You can control cookies through your browser settings or opt out of interest-based advertising through tools like the DAA opt-out page.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect information from minors.

9. Changes to This Policy

We may update this policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of our site means you accept any changes.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can reach us at:

Boreal Energy Solutions
Email: hello@myboreal.com
Website: https://www.myboreal.com