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Privacy Policy

Last Updated: October 6, 2026
Boreal Energy Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website [myboreal.com] or our solar estimate page [go.myboreal.com], contact us, or submit a form to request a quote or assess your eligibility for solar incentives and financing.
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1. Information We Collect
When you use our website or fill out a form, we may collect the following types of personal information:

  • Your name

  • Email address

  • Phone number

  • Postal code or full address

  • Homeownership status

  • Monthly electricity usage or billing amount

  • Copies of power bills you upload (photo or PDF), which may show your name, service address, account number, electricity usage and rate plan

  • Other relevant details to assess solar program eligibility

We may also collect information automatically through cookies, such as:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our site

  • Referral source (e.g., ad platform or social media)

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2. How We Use Your Information
We collect your personal data in order to:

  • Determine if you qualify for government rebates or low-interest financing

  • Contact you to provide solar quotes or consultation services

  • Process applications for solar-related programs or services

  • Improve our website, services, and marketing efforts

  • Comply with legal or regulatory requirements

  • Prepare an estimated solar price for your home from the bill or usage details you provide

By submitting a form, you consent to us contacting you by phone, email, or SMS about your solar inquiry.
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3. Sharing Your Information
We may share your information with:

  • Internal staff or contractors working to fulfill your request

  • Trusted partners who help administer solar rebates, loans, or installations

  • Government or funding agencies when applying on your behalf (only with your consent)

  • Service providers who host our website, read uploaded bills to prepare your estimate, or manage our communications, email marketing, or CRM systems

We do not sell your personal data.
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4. Your Rights and Choices
You have the right to:

  • Request access to the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your data (unless required to keep it for legal purposes)

  • Withdraw consent for further contact or marketing communications

To exercise any of these rights, please contact us at hello@myboreal.com.
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5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described above, or as required by law.

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Power bills you upload are kept with your quote file for as long as we need them to prepare and follow up on your estimate and quote. You can ask us to delete them at any time by contacting hello@myboreal.com.
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6. Data Security
We take appropriate technical and organizational measures to safeguard your personal data, including:

  • Secure form submissions via SSL

  • Restricted access to internal systems

  • Vendor contracts that ensure third parties handle your data securely

Please note that no method of internet transmission is 100% secure.
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7. Cookies and Tracking
Our site uses cookies and similar technologies to enhance your experience and analyze traffic. These may include:

  • Performance tracking (e.g., Google Analytics)

  • Advertising and retargeting tools (e.g., Meta Pixel)

  • Server-side measurement that shares ad-click and conversion information directly with advertising platforms (e.g., Meta Conversions API)

You can control cookies through your browser settings or opt out of interest-based advertising through tools like the DAA opt-out page.
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8. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect information from minors.
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9. Changes to This Policy
We may update this policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of our site means you accept any changes.
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10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, you can reach us at:
Boreal Energy Solutions
Email: hello@myboreal.com
Website: https://www.myboreal.com

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